Privacy Policy
WorkMade Corp. (the “Company”) explains how information is handled in Pastel Pipes Puzzle, including purposes, retention, deletion and your rights.
This policy applies to the websites, mobile websites and apps provided by the Company.
1. Game data on your device
The current iOS app does not offer payments, purchase restoration, an ad-removal shop or links to other puzzles. Payment-related terms apply to Android versions that provide those features.
Android advertising uses Unity LevelPlay with Meta Audience Network, InMobi and Liftoff Monetize, and InMobi Choice for advertising privacy choices where required. The Google AdMob, UMP and Unity Ads advertising descriptions below apply only to the existing iOS path. Descriptions of non-advertising Google services, including Google Play payments and distribution, still apply to those features.
Boards in progress, completions and ratings, hint balances and reward records, ad reward state, language, sound and vibration preferences, and tutorial state are stored on your device. We provide no account registration, progress upload service or separate usage analytics server. Advertising SDK processing is described separately below.
Records stay on your device. We provide no account-based synchronization or recovery server. Android or iOS backup and restoration depend on operating-system and account settings and are not guaranteed. Deleting app data does not necessarily remove every operating-system backup.
2. In-app purchase verification and support
Apps connected to Google Play billing register an installation support code (UUID), app, platform, package and app-reported last launch time before purchase for installation identification, entitlement lookup and support. Exit time, actual play duration, game progress and hints are not sent to the payment server. Purchase and restoration send the purchase token, order ID, product, transaction status and verification time, and entitlement application reports for Google Play verification, restoration, refund updates and fraud prevention. Error, retry, notification and administrator lookup records support reliable billing and enquiries. The payment API does not collect your Google email, name, card number or payment password. The server uses Cloudflare Workers/D1; verification and notifications use Google Play and Google Cloud Pub/Sub. Uninstalling does not delete server records or cancel a store purchase.
The current iOS app does not register payment installations, query products or entitlements, verify Apple transactions, or request purchases or restoration. Advertising SDK data handling is separate from whether the app offers purchases.
Unlinked installation records are cleaned up one year after the last launch; cancelled or refunded transactions five years after confirmation; completed billing jobs, notifications and administrator queries after 90 days, in scheduled batches. Valid purchases remain while needed for verification and restoration; unresolved work, disputes and legally required records follow the applicable purpose and period. Reverification does not extend refunded records. You may request deletion using the support code. Uninstalling does not delete server records or cancel a store purchase.
3. Android advertising processing
Enabled advertising providers may process IP addresses and approximate location derived from them, advertising/device identifiers, ad requests, impressions, clicks and video views, app interactions, diagnostics/performance data and privacy-choice signals for delivery, measurement, diagnostics and fraud prevention. Actual data and providers depend on region, age, choices, permissions and settings. Their official policies below describe processing, international transfers, retention and rights.
4. Android advertising privacy choices
On Android, required consent notices appear automatically only in the countries or regions where they apply. Where consent is not required, no popup is forced. After the region is confirmed, you can open Advertising privacy settings to save, change or withdraw provider choices voluntarily. Meta personalized ads may be served only when actual choices, including permission for data processing, device storage and personalization, adult confirmation, and provider requirements are satisfied. Eligible contextual advertising remains available without making these choices in supported regions. Refusing personalization or one provider does not exclude other eligible providers; no ad is requested if none is eligible. The game remains usable. Existing iOS consent screens and privacy choices follow the applicable regional and platform requirements.
5. Advertising and choices
The Android and iOS apps include Google AdMob and Google User Messaging Platform together with Unity Ads, Meta Audience Network, InMobi and Liftoff Monetize (Vungle) advertising SDKs. Providers and processing used for ad delivery, measurement, quality and fraud prevention can vary with region, consent and tracking permission, ad availability and SDK settings.
Advertising providers may process IP addresses and approximate location, device or SDK identifiers, app and ad interactions, advertising records, diagnostics, performance and device or network information. Unity Ads is used for bottom-banner bidding. The app does not pass in-app purchase information to advertising SDKs. We do not upload game progress or hint records to our own analytics server.
Where required, a Google consent screen is shown and available privacy options can be reopened from Settings. iOS tracking permission and the Android advertising ID are managed in OS settings. Declining tracking does not block puzzle play. See each provider’s official policy below for responsible entities, retention, deletion, international processing and privacy rights.
6. Local reminders
Reminders are scheduled locally on your device subject to operating-system notification permission. The app's permission-request marker and OS reservation state are separate from game records and hint balances. Scheduling does not upload game records to a server. Both Android and iOS schedule reminders for 08:15 and 20:15 in device local time, using weekday-specific messages. Battery saving, Focus and other operating-system policies can delay or restrict delivery. You can disable notifications in operating-system settings.
7. Information you send for support
If you email us, we use the email address, message and attachments you provide to respond and resolve your issue. The app does not automatically attach device identifiers, game progress or logs. You do not need to send personal information unrelated to your question.
8. Public pages and external services
Our information pages do not include advertising or tracking scripts, analytics SDKs or remote fonts. Hosting and network providers may process IP addresses and request information to deliver pages. Information handled by email providers, Google and other external services is subject to their policies and applicable law.
When you open an external link or use operating system sharing, the address or shared content is passed to the service you select. Game progress is not included. External processing may involve transferring information to countries where those providers operate.
9. Retention, deletion and safeguards
Local game data remains on your device until removed, for example by deleting app data. Support information is retained as needed to answer and resolve follow-up issues, then deleted when that purpose ends. Information required by law or needed for a dispute may be retained to the extent necessary for that purpose.
The Company restricts access to support information to necessary work. Public pages use HTTPS, and Google's advertising SDK encrypts data in transit. External service retention depends on those providers' policies and settings.
10. Your rights and contact
Send requests for access, correction, deletion, restriction or withdrawal of consent to the email below. We may request the minimum verification needed to handle a request. We cannot remotely access or delete data stored only on your device; manage it through app data and device backup settings.
The app does not collect dates of birth. Concerns about children's information and requests from legal guardians can be sent to the same email. Age-related conditions and store listings depend on applicable law in the distribution region and the actual store information.
You may request deletion of server records at wm@worksmade.com. We use your installation support code and, when needed, store order number to locate records, but do not treat the code alone as proof of ownership. We verify ownership and explain the outcome and retention exceptions. Purchases linked to other installations and records subject to legal retention are not arbitrarily deleted. Deletion does not refund a purchase. Restoring with the same Google Play purchase account may register the required installation and purchase information again. Questions or requests concerning international processing, discontinuation or deletion may be sent to the same address; purchase, restoration or support features requiring that processing may become unavailable.
11. Service providers and international processing
Google LLC processes advertising, consent, Google Play billing, verification and notifications. Cloudflare, Inc. runs the billing API and D1 storage, and Amazon Web Services serves public documents. Installation and purchase information is sent over encrypted connections during app launch, purchase, restoration, verification and notification processing. Google and Cloudflare may process information on global infrastructure, including the United States; the billing service does not restrict processing to one country. The public origin is in the AWS Seoul region, while CloudFront uses a global network. These providers process the information needed for the relevant features, verification and support on our behalf. Their safeguards, retention terms and contact information are available in the official links below. Records held by us follow the purchase-information retention terms below. We do not sell game progress records.
Google Play payment and server-processing descriptions apply to Android versions providing those features. Unity Ads, Meta Audience Network, InMobi and Liftoff Monetize advertising providers may process information on global infrastructure under their own services and policies. Their official policies below describe regional responsible entities, processing locations, transfer safeguards, retention and rights.
12. Contact
For inquiries about this Privacy Policy or app use, please contact wm@worksmade.com.
13. Notice of changes
This Privacy Policy may be revised when laws or Company policies change. Material changes will be announced in the app or on the distribution page.