Contact & Support

Need help with Pastel Pipes Puzzle, or have feedback? Contact us by email below.

1. Tell us what happened

Describe the issue and the steps that led to it. You may include the app and Android versions, puzzle size and level, and a screenshot with personal information removed. Do not send passwords, advertising IDs or unnecessary personal details.

2. Hints, ads and locks

A hint solves and locks one pipe. Hold it to unlock; the spent hint is not returned. If an ad is unavailable or a reward is unconfirmed, check your network and the in-app message.

3. Saved progress

Progress is stored on your device. Avoid clearing app data or reinstalling before investigating an issue. We have no progress synchronization or recovery server, and device or operating system backup recovery is not guaranteed.

4. Send an email

Tap the address below to open your email app. If you do not have one, copy the address into your preferred email service. Progress and logs are not sent automatically. Response time depends on the issue.

Contact email
wm@worksmade.com